D.R. Horton Faces Arbitration Over Leaking Pipes in 16 Georgia Homes
Homeowners in Dallas, Georgia, filed a complaint on December 22, 2025, alleging that Uponor PEX pipes failed within warranty periods.
By Tyler Khalil ·

Sixteen households in the Stonewood Creek subdivision of Dallas, Georgia, are pursuing an arbitration claim against homebuilder D.R. Horton over plumbing failures that began approximately four years after residents moved in.
The complaint, filed with the American Arbitration Association on December 22, 2025, alleges that the cross-linked polyethylene pipes manufactured by Uponor Inc. developed micro-cracks and holes. These defects caused water to leak into the structures, resulting in substantial damage to the interior of the homes.
The 16 claimants purchased their single-family homes between 2018 and 2023. The arbitration filing states that D.R. Horton constructed approximately 95 homes in the subdivision and contracted Uponor as the pipe supplier. Each homeowner received a 10-year limited warranty from D.R. Horton, while Uponor issued a 25-year express warranty on the piping materials. All reported pipe failures occurred within these warranty windows.
Matthew Ardis bought his home in 2019 and reported repairing dozens of leaks. He described the interior of his house as resembling Swiss cheese due to the frequency of the water intrusion. Ardis stated that he has spent close to $30,000 out of pocket, with total damages exceeding $100,000. He noted that while he accepts the need for some repairs as a homeowner, the extent of the damage exceeds what he considers normal maintenance.
Yazmin Roman, another homeowner, reported spending approximately $5,000 out of pocket, with total repair estimates exceeding $50,000. She described how the constant fear of water damage has altered her daily routine, causing her to avoid leaving the home to prevent arriving at a disaster scene. Rosemary Pastula described the situation as a time bomb, stating that the uncertainty leaves her in a state of constant anxiety.
Chuck Douglas, an attorney representing one of the homeowners, said D.R. Horton is responsible for the damages because the company failed to uphold its warranty promise. The arbitration complaint alleges that D.R. Horton and Uponor have repaired or replaced the defective pipes in other homes within the subdivision but have refused to do so for the 16 households in the current case. The filing also claims the builder declined to disclose which entity is performing repairs or to notify all subdivision homeowners that their pipes may be defective.
Uponor declined interview requests but provided a written statement disputing the existence of a systemic issue. The company stated that independent experts have categorically stated there is not a systematic issue with its PEX pipe. Uponor noted that its piping has a low in-field failure rate across billions of feet installed worldwide and is manufactured under rigorous quality controls. The company said it is actively engaged in working toward fair and appropriate resolutions for reported issues.
The arbitration complaint attributes the pipe failures to micro-cracks and holes that allow water to escape and damage the homes. Court records indicate that home and business owners in at least 10 states have filed multiple federal lawsuits against the pipe manufacturer, alleging premature deterioration and cracking. Uponor said the specific lawsuits reviewed by the media resulted in dismissals.
D.R. Horton did not provide an official response to multiple calls and emails regarding the claims. The 16 households continue to seek resolution through the arbitration process while managing the costs and disruptions caused by the water leaks.
More Business · Rip-Off Report · Report a business · Got a Story?





